Our firm is a Costa Rican based company that delivers consulting services to established enterprises in the areas of Contact Center optimization and operations. We also provide added value in the Human Resources area.

We help Start Ups with everything related to Legal advice, real estate, site building, recruitment and hiring, etc.

We address issues such as Service Levels, Personnel Occupancy and turnover, Abandonment rates, business processes, and information systems and help companies get them optimized according to their business needs and those of its customers.

Our staff is formed of highly qualified people with vast experience in Call Center Operations (both inbound and outbound), Outsourcing Contract Management, Training, Human Resources Management and the like.

If you are thinking about establishing a Call Center Operation in Costa Rica, you have to contact us to provide you with all the necessary support for success.
OEM Service:
No. of R&D Staff:
Estimated Annual Sales (USD): Below US$1 Million
Export Percentage:
Quality Control:
Legal Representative/CEO:
Factory Size (Sq.meters):
Factory Location:
Corporate Status:

IB-Solutions Company profile Business Type: Year Established: 2005 Number of Employees: Legal Representative / CEO: Albin Chinchilla Website: http://www.callcenter.co.cr Certificates: Quality Assurance & Certificates: Help Desk Certified Manager Brands: Trade & Market Main Markets: Key Customers: Export Percentage: Trade Shows: Company Information Factory Size & Location: Annual Reports / Articles: QA/QC: Customer Satisfaction Assurance: Our Teaam and Staffs: Manufacturing facility: